Frequently Asked Questions
Does this replace my front-of-house staff?
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Absolutely not. RestoAgent is designed to be your best support runner, not a replacement. It handles the repetitive grunt work—answering basic questions, booking tables, and confirming shifts—so your actual humans can focus on the guests in the dining room. It keeps your staff from getting "weeded" by the phone during a rush.
What happens if a caller has a real emergency?
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We know the difference between "What are your hours?" and "I left my wallet there." The AI handles the routine traffic instantly, but if a caller has an urgent issue, the system intelligently routes the call directly to your floor staff. We filter the noise so you only answer what matters.
Will the AI sound like a robotic answering machine?
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No. Your guests will interact with a natural, polite, and on-brand assistant. Whether it’s over the phone, via SMS, or in Instagram DMs, the responses are accurate and sound professional—ensuring your hospitality standards are met even when you aren't there.
How complicated is the setup? Do I need to learn new software?
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Zero complexity. We built this for restaurateurs, not IT crowds. There are no new apps to learn and no confusing dashboards to manage. We handle the entire setup, integration, and ongoing monitoring for you. You just keep running your pass.
How does the Review Agent protect my reputation?
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This is your safety net. When a guest leaves a high rating, we auto-post it to Google and Yelp to boost your visibility. But if a guest leaves a low rating, our system captures it privately and sends it directly to you. This gives you the chance to recover the guest and fix the issue before it becomes a public 1-star review.


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